Privacy policy

Privacy Policy

Last updated: November 10, 2026

1. Introduction

Welcome to Rosa Blume Jewelry.

I am an independent jewelry maker and the owner of this online store. I respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, make a purchase or contact me.

2. Personal Information I Collect

When you use my online store, I may collect the following information:

  • Your name and contact details.
  • Billing and shipping addresses.
  • Email address and phone number.
  • Order details and purchase history.
  • Payment and transaction information processed by payment providers.
  • Messages and information you send when contacting me.
  • Technical information, such as your IP address, browser type and device information.

I do not collect more personal information than is necessary for the purposes described in this policy.

3. How I Collect Your Information

I collect personal information:

  • Directly from you when you place an order, contact me or subscribe to updates.
  • Automatically through cookies and similar technologies when you browse my website, subject to applicable consent requirements.
  • Through service providers that help me operate my online store.

4. How I Use Your Information

I use your personal information to:

  • Process and fulfil your orders.
  • Accept and confirm payments.
  • Arrange shipping and delivery.
  • Communicate with you about your purchases.
  • Respond to questions and customer support requests.
  • Manage returns and refunds.
  • Maintain the security and functionality of my website.
  • Comply with legal and accounting obligations.
  • Improve my online store and shopping experience, where permitted.
  • Send marketing communications if you have given the required consent.

I process your information on the basis of contractual necessity, legal obligations, legitimate interests or your consent, depending on the purpose.

5. Payments

Payments made through my online store are processed by third-party payment providers.

I do not store your full payment card details. Payment information is handled by the relevant payment provider in accordance with its own privacy policy and security procedures.

6. Cookies

My website uses cookies and similar technologies to ensure the website functions properly and to remember certain preferences.

Where enabled, analytics and marketing cookies may also be used, subject to your consent where required by law.

You can manage your cookie preferences through the cookie settings available on my website. You can also change your browser settings to manage cookies.

7. Sharing Your Information

I only share personal information with third parties when necessary to operate my store, provide services or comply with legal obligations.

These may include:

  • Shopify, which provides the e-commerce platform for my online store.
  • Payment providers that process transactions.
  • Shipping companies, such as DHL, that deliver your orders.
  • Analytics or marketing providers, if these services are enabled and the required consent has been obtained.
  • Authorities where disclosure is required by law.

I do not make personal information available to third parties for their own unrelated purposes.

8. International Data Transfers

Some service providers may process personal information outside the European Economic Area.

Where required, appropriate safeguards are used to protect personal information in accordance with applicable data protection laws.

9. Data Retention

I keep personal information only for as long as necessary for the purposes described in this policy or as required by law.

Order and transaction records may be retained for the periods required under German tax and accounting regulations.

Other information is kept only for as long as necessary to provide services, respond to requests or meet legal obligations.

10. Your Rights Under GDPR

If you are located in the European Economic Area, you may have the following rights:

  • The right to access your personal information.
  • The right to correct inaccurate information.
  • The right to request deletion of your information.
  • The right to restrict or object to certain processing.
  • The right to data portability.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with a data protection authority.

To exercise your rights, please contact me at:

l.manzhos91@gmail.com

You also have the right to contact the competent data protection supervisory authority.

In Berlin:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59–61
10555 Berlin, Germany

Website: https://www.datenschutz-berlin.de/

11. Data Security

I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of online transmission or electronic storage is completely secure.

12. Third-Party Websites

My website may contain links to third-party websites.

I am not responsible for the privacy practices of external websites. I recommend reviewing their privacy policies before sharing personal information with them.

13. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my business, website, services or legal requirements.

The latest version will always be published on this page with the updated date.

14. Contact

If you have any questions about this Privacy Policy or how I handle your personal information, please contact me:

Rosa Blume Jewelry

Email: l.manzhos91@gmail.com

Website: https://rosablume-jewelry.com